Business Operation Experience

Rapidly grow your business operation efficiency by implementing Experience Design strategies

When positive Customer Experience is given the utmost priority, the Back-office operations are responsible for its impact. The efficiency of your team collaboration, operations, and your product management for various business users or Business to Development Operations users are key for Business Growth and Progress. We provide Experience Design strategies for Product Management, Back-office Management Tools, Analytics collaboration, AI products, and Business Intelligence Dashboards.

Designing for an Advanced Operations Team

Your Product’s purpose is the reason that your customers have come to you. We have to verify the efficiency of your support team dashboards, operations team dashboards, and their activity experiences. We are strong believers of the fact that the experience starts from the root. User experience is seen as a mindset and a skill set that only improves the experience of the end-users. In this case, the roots of an organization. We tackle complex communicational and integrational deficits that may be present at your organization/team.

That will give you an edge to understand and optimize the experience to improve the following pointers.

  • Time taken to address an Activity.
  • Time taken for system performance.
  • Exploring Data & Information Results.
  • Communication Hierarchy and Synchronicity between teams dashboard.
  • Prioritizing Information.

Make yours a superior Platform to empower efficient Business Operations

Designing the products or platforms which helps your client’s business operations needs a different approach apart from a CX vision. Communications within teams, be it managerial or the people who handle the back office, is crucial to ensure performance needed to scale the business in a better, more efficient way.

Dashboards and admin panels are daunting and exhaustive to use these days. A primitive, unattended approach to addressing this issue will cause a major setback to your business in the long run. Let’s together create a seamless and intuitive experience to enhance communication within teams and development operations.

Designing for Business Operations Experience (BOX) and Business Operations Experience Office (BOXO) users has to be prioritized with

  • Reduction in time for activities
  • Error prevention in Navigation and Decisions
  • Contextual Information, Instructional Data, Log & Analytics
  • Ease of Role, Activity & Event Switching
  • Ease of Organizational Hierarchy Management

Platforms or products such as…

  • AI & Analytics Platforms
  • HR Information Systems
  • Project Management Tools
  • Marketing Assistance Products

Does this sound like a solution to your pain point?

Get in touch